What is the Else Rewards Program?
This is a loyalty program that rewards members with points every time they shop on elsenutrition.com! Depending on if you make a subscription purchase or a non-subscription purchase you can earn 1X or 2X points for every dollar you spend. There are also special actions you can take like following us on social media or participating in a monthly educational opportunity.
How do I sign up?
It’s free to join! Just create an account here and you’re all set.
What is the advantage of joining the Else Loyalty Program?
The Else Nutrition Loyalty Program allows members to earn more rewards the more they engage with Else. Members receive reward points for each purchase that can then be redeemed towards the cost of future purchases. You can also earn points by engaging with Else’s Social Media pages, writing Reviews, and much more! Be sure to check out our points overview [attach link] to learn more.
Where can I find all my account information and check my point balance?
You can access your loyalty points by logging into your own account on our website. The Loyalty and Referral page can be found on the main account page at the bottom.
How do I redeem my points and get a reward?
Redeeming your points for great rewards couldn’t be easier! You can redeem your points at checkout You can also select the number of points you want to redeem on the checkout page (in increments of $50).
This is an Else Nutrition rewards and loyalty program that is currently only available and redeemable on elsenutrition.com.
Is it possible to see how many points I have used already / rewards I’ve already received?
Yes, you can do this by clicking on the “Rewards History” at the top of your Loyalty page.
Can I return my order if I used my points to get a discount? What will happen to my points?
Yes, the same return policy applies. If you return your purchase in full, the loyalty points you originally used will be credited back to your account. In the event of a partial return, your points will be offset accordingly.
Can I use a discount code and redeem my points in the same order?
Customers can only use one discount code or redeem one number of points per order. It is not possible to use the drop-down method of redeeming points at checkout along with a discount code.
Can I use my points towards my subscription?
You can redeem your points to use for your subscription, however, this will only last for one payment period. The next shipment will return to its original price.
Do my points expire?
Yes, your points can expire. Your points will expire after 6 months of inactivity.
Will I retroactively get points for all my previous orders?
You will only receive points for purchases made after June 15th
Can I earn points if I bought my product from somewhere else (ex: Amazon, Walmart, etc.)?
Not at this time.
How many points may I redeem at a time?
Currently members may redeem up to 400pts or the equivalent of $20 per purchase.